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Wir freuen uns sehr über die frohen, begeisterten und manchmal auch lustigen Bemerkungen und Geschichten, die Sie uns schicken :-D
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The brown Miss Candyfloss skirt is stretchy and actually I can tuck thick sweater in it and still the fabric settles nicely giving me curves to kill for. I have got so many compliment when wearing this skirt.
Miss Candyfloss Brianna dress is amazing. Have only tried it on, but it seems to be very good quality. The sizing is spot on and it was better to take according the bust measurement since the waist is then more comfortable.
This is a second try with the handbag. The first one that I ordered few years ago "exploded" but it was my favorite bag so had to order another one.
The Voodoo Vixen trousers are great. I have quite tiny butt, but since the waist size is correct, these trousers give me curves. Only thing is that the trousers were missing one button when arriving so I coudn't put the suspenders on. Luckily there is a spare button with the trousers so little bit sewing and they are good to go.
One thing though, it's quite big. I bought small (my usual size), and it had several inches extra around the waist. Mind you I didn't measure myself before to double check, but still I didn't expect it to be as big as it was. If you are a xs-s like me and are worried about fitting in this coat even with a thick sweater underneath I wouldn't recommend ordering up. Still, I'm very happy with it and since winters are very cold where I live I can look glam and be super warm and cosy ;) You'll feel like a modern day Anna Karenina in it
Sizing is generous-especially around the thighs
Dear James, I'm sorry to hear that your wife's jumpsuit doesn't fit as nicely as it should. Please accept our apologies for the inconvenience! I will contact you later today to resolve this problem.
The dress is amazing, I love it, so elegant and sparkly. Although the only reason I'm giving it 4 hearts is the same as previous reviews. It does lose glitter quite easily. I have put it in a dress bag to hang in my wardrobe so none comes off on other clothes.
Sizing and fit is great and is exactly like what is advertised. The dress has some stretch to the material and is really flattering on the body. The neckline is lovely and I can't wait to wear it out.
Thank you, this was my first purchase from Top Vintage but I will definitly be ordering more from you in the future.
Dear Carolyn, I'm glad to hear that you're so happy with your first purchase from TopVintage. But I can understand that it's quite inconvenient that the dress loses glitter so easily. Please accept our apologies for the inconvenience, I will contact you regarding this problem later today.
Elle est magnifique je l'adore seul petit bémol des défaut dans la typo, vraiment dommage vu le prix de la veste.
Bonjour Stéphanie, quel plaisir de lire que vous adorez votre nouvelle veste! Par contre, il ne faudra bien sur pas qu'il y ait des défauts dans la typo. Je vais vous contacter toute de suite pour trouver une solution avec vous! Je vous présente nos excuses sincères pour les inconvénients!
Service à la clientèle
Dear Marianne, I'm sorry to hear that you're disappointed that this lovely coat has a visible zipper. Since you ordered the coat, we have realised that in the pictures on our website the zipper wasn't as clearly visible as it should have been and as a result customers were surprised to find that this coat has a zipper. We have therefore changed the pictures on our website to make this zipper more visible. Please accept our sincere apologies for the inconvenience and confusion!
The fit and sizing is perfect and quality excellent.
Again delivery to England with 5 days so I’m very happy about that! And the free gift is very sweet and thoughtful. Have already placed another order and am sure I will be just as happy!
The collar, the colour and the whole shape of the jacket are beautiful. I was looking for a jacket to last the winter because coats are too long for me and I needed a jacket I could wear with skirts, dresses or trousers, so something classy and casual depending on the general outfit.
However, the jacket isn't as warm as expected; I'll probably not last all winter with it and the supposedly "black floral sateen" lining the jacket is just plain black. There are no flowers and no roses, which makes the pictures and presentation of the item inaccurate.
This is disappointing for the price and, although it's a beautiful jacket, it isn't really warm and doesn't fit to the description.
Dear Manon, we are sorry to hear that this jacket isn't as warm as you expected it to be. Please send the jacket back to us and as soon as we have received and processed your return shipment, the refund will be paid into your account. We would also like to thank you for bringing the issue with the lining not meeting the description to our attention, we will have this checked immediately. We are sorry for the inconvenience!
DON´T HESITATE, BUY IT :)
Ich habe leider die falsche Größe bestellt, weil ich mich irgendwie schon lange nicht abgemessen hab und im Sommer ungeachteterweise abgenommen hab (hab das Kleid nach meinen alten Maßen bestellt)...musste schweren Herzens zurück :(
Leider nicht ganz zu meiner Figur passend - mir passen Kleider mit einen längeren, durchgehend schmalen Taillen - Teil, daher leider, jedoch ohne Probleme retourniert.
und diesmal einen tee als kleine überrachung bekommen :)
ach, ihr seid einfach die besten!!
Ich finds sehr schön, dass Ihr obwohl mittlerweile so groß, trotzdem das Herz beibehält!
Eine Verbeugung vor jedem einzelnen Mitarbeiter!!
SO macht man Kundenservice!!
Ich empfehle Euch all meinen Freunden und Bekannten immer weiter!
i am very happy with the dress. As the tip suggests, the upper part is a little on the larger side, so do be aware of that when buying. I find that it cn be worn without the belt or with a simpler black thin belt so as to make it simpler. This dress is so elegant and has very simple lines.
Thanks again, TopVintage!
All 3 items I received from Top Vintage were poor quality and not accurately described and I will NEVER purchase from them again.
Dear Jenna, we are very sorry to hear that you are so disappointed with the items that you ordered from TopVintage and specifically with the size guide for this dress. Each item on our website comes with its own specific size guide. Meaning that this dress was measured and tried on by our TopVintage ladies and its size guide is based on these measurements. However, we welcome our customer's feedback regarding the size guide and are always happy to re-measure a specific garment. I will contact you for some more information later today.
Dont waste your money. Shame on you Top Vintage!
Dear Jenna, we are very sorry to read that your brooch broke when you tried to pin it to your sweater. This shouldn't happen, please accept our sincere apologies for this very unfortunate situation. I will contact you and offer you a solution later today.
This coat is overpriced garbage. This coat is flawed in the following ways: 1) it is WAY OVERSIZED. Do NOT listen to the online sizing! I bought the smallest size and the coat was FORTY INCHES IN THE WAIST! Please explain how that can be considered a size "small"! 2) the buttons fell off immediately upon opening the box.. Yes.. they fell off. For $300, I expect better! The color is beautiful, but it is so unbelievably huge that it is comical.
Do not waste your money with this coat. Top Vintage you should be ashamed for selling such shabby clothing!
Dear Jenna, we are sorry to hear that you are disappointed with both the size guide and the quality of this coat. We are really sorry that the buttons came off the coat while you were unpacking it. This shouldn't happen, please accept our sincere apologies for the inconvenience! As regards the size guide, I would like to explain that each item on our website comes with its own specific size guide. Meaning that this coat was measured and tried on by our TopVintage ladies and its size guide is based on these measurements. However, we welcome our customer's feedback regarding the size guide and are always happy to re-measure a specific garment. I will contact you to offer you a solution for both problems today.
I really liked the pictures of the dress and waited for to restock in my size. Now I got it and need to return because the quality of the work is so bad... on all the seams the dress is white and it is a shame. The print work is gorgeous though, as well as the design.
Dear Natalia, I'm sorry you were disappointed in the quality! I'll contact you immediately!
Because of the cut (slimfitting, not A lined) and length, the bottom of the dress looks a little funny if you (like me) tend to be widest in the hips only at that "saddle bag" region of your thighs :) Measure closely! the dress runs on the smaller side of the indicated sizes.
I would suggest following the advice of the sizing note. I'm 180cm and normally wear a size S, but ordered M and it does fit like a 36. The fit and the details are gorgeous. I would highly recommend this coat- you'll be glad you did!
I really love the look of this skirt, both the fabric and the cut. However, size XS is too small for me, despite the fact that my waist and hip measurements are within the limits indicated for that size by Top Vintage (73 respectively 98 cm). Okay, I can close the zipper with great effort, but the skirt is not comfortable since it is extremely tight both around waist, hips and legs. I'm disappointed, especially since the size S is now temporarily out of stock. Sigh! But instead of sending back the skirt, I gave it to my daughter, who is 18 and very slender. Just hoping that size S will soon be back in stock so I can get one for me also ...
I'm sorry size S was too small, despite following our size chart. Please accept our apologies! I'll send you an e-mail today!
I love this coat, but when I took it out and tried it on the sleeves have too much fur. It looked like I had two teal animals attacking my arms. Lucky for me the sleeves were too long so I took off about 10cm of the fur and it is perfect. The hood is large and roomy and the fit is perfect. Everywhere I go people comment on this coat. It also arrived lightning fast.